Samsung 24" Interactive Touch Self-Service Kiosk with Windows (B2B Merx Branded)

The Samsung Interactive Self-Service Kiosk, enhanced and customized by B2BMerx, is an advanced solution designed to help businesses accelerate service and improve customer experiences. It enables customers to browse products, select items, and complete payments independently through compatible software and payment solutions.

Featuring a 24-inch Full HD interactive touchscreen, the kiosk delivers clear visuals for menus, products, and promotional offers. Its smooth and responsive touch interface allows customers to complete their orders easily and independently.

Powered by Windows 10 IoT Enterprise and an 11th Gen Intel Core i3 processor, the kiosk provides reliable performance and flexible compatibility with third-party applications and business systems, without requiring an external computer.

Its customizable design supports integration with KNET and bank card payment solutions, along with the option to integrate a receipt printer.

With its modern design and advanced capabilities, the kiosk helps reduce congestion at service points, improve operational efficiency, and deliver a convenient self-service experience across restaurants, cafés, retail stores, and other business sectors.

Key Features

• 24-Inch Interactive Touchscreen: Provides a smooth and intuitive experience for browsing products and placing orders.

• Full HD Resolution: Delivers clear visuals for menus, product images, and promotional content at 1920 × 1080 resolution.

• Built-in Windows OS: Runs Windows 10 IoT Enterprise without requiring an external computer.

• Intel Core i3 Processor: Reliable performance powered by an 11th Gen Intel processor for running compatible applications.

• Self-Service Ordering & Payment: Enables customers to select products and complete orders independently using compatible software and payment solutions.

• Multiple Payment Options: Supports integration with KNET and bank card payment solutions.

• Receipt Printing: Supports receipt printer integration within the appropriate kiosk configuration.

• Third-Party System Compatibility: Flexible integration with compatible business applications and peripheral devices.

• Compact & Space-Saving Design: Modern appearance with organized cable management to maintain a neat workspace.

• Enhanced Screen Protection: Shatter-resistant film helps improve safety in case of screen breakage.

• Versatile Applications: Suitable for restaurants, cafés, retail stores, and customer service centers.

Technical Specifications

• Brand: Samsung

• Device Type: Interactive Touch Self-Service Kiosk

• Screen Size: 24 inches

• Display Resolution: Full HD – 1920 × 1080

• Panel Type: ADS

• Touch Technology: Capacitive Touch

• Brightness: 250 cd/m² (without glass)

• Contrast Ratio: 1000:1 (without glass)

• Viewing Angle: 178° Horizontal / 178° Vertical

• Response Time: 14ms

• Operating System: Windows 10 IoT Enterprise

• Processor: 11th Gen Intel Core i3

• Storage Capacity: 256GB

• USB Ports: 1

• Payment Options: Integration with KNET and bank card payment solutions

• Printing: Supports receipt printer integration within the appropriate kiosk configuration

• Supported Operating Hours: 16 Hours/Day, 7 Days/Week

• Power Consumption (Operating): 88W

• Power Consumption (Sleep Mode): 0.5W

• Display Unit Dimensions: 547.9 × 334.4 × 48.8mm

• Operating Temperature: 0–40°C

• Operating Humidity: 10–80% (Non-Condensing)

• Color: White

Self-Service Kiosk Applications

1. Retail Stores & Shopping Malls

Speed up checkout processes and reduce waiting times by providing convenient self-service points where customers can browse products and complete purchases with ease.

2. Restaurants & Cafés

Enable customers to browse menus, customize orders, and complete payments independently, helping reduce congestion at checkout counters and accelerate service.

3. Supermarkets & Pharmacies

Simplify product and price inquiries while enabling customers to complete purchases and payments independently, reducing pressure on traditional checkout counters.

4. Salons & Beauty Centers

Simplify appointment booking, service selection, and payments, reducing congestion at reception areas and providing customers with a more convenient experience.

5. Government Offices & Public Institutions

Provide self-service options such as application registration, fee payments, and license renewals through compatible systems, helping reduce waiting times and improve service delivery efficiency.

6. Hospitals & Clinics

Simplify patient registration, appointment booking, and bill payments, reducing administrative workloads and enhancing the patient experience.

7. Events & Exhibitions

Use the kiosk for visitor registration, ticket issuance, and payments, helping organizers streamline event operations and accelerate entry procedures.

Available services and features in each sector depend on the software and integrations configured for the kiosk.

Transform Self-Service with Samsung's Smart Kiosk

Faster Service. Easier Experience. Greater Efficiency.

With the Samsung Self-Service Kiosk from B2BMerx, give your customers the freedom to browse products, select services, place orders, and complete payments with ease, without waiting at traditional service counters.

The kiosk helps businesses reduce congestion, ease staff workloads, and improve daily operational efficiency while delivering a modern, interactive experience tailored to different business needs.

Elevate your customer experience and make self-service part of your business success with B2BMerx.